FAQs
What is your return/exchange policy?
At Noftprntz, we do not accept returns, but we do offer exchanges in certain situations. If you need to exchange an item, please ensure it is in its original condition and packaging. For full details on our exchange policy and to see if you qualify, please visit our Returns/Exchanges Policy. If you have any questions or need assistance, feel free to contact our customer service team at contact@nfplifestyle.com.
What is the shipping policy and how long does it take to receive my order?
At Noftprntz, we offer domestic shipping and international shipping to select countries. Shipping costs and delivery times vary based on your location and the shipping method chosen at checkout. Orders are typically processed within 2-4 business days. Domestic delivery times range from 2-8 business days, while international delivery can take 7-15 business days. For more details, please visit our Shipping Policy. If you have any questions, feel free to contact our customer service team at contact@nfplifestyle.com.
What payment methods do you accept?
At Noftprntz, we strive to provide a convenient and secure shopping experience for our customers. To ensure a smooth checkout process, we accept various payment methods. When shopping on our website, you can make payments using the following options:
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Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Simply enter your card details during the checkout process, and your payment will be securely processed.
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PayPal: If you prefer using PayPal for online transactions, you'll be pleased to know that we also offer PayPal as a payment option. Select the PayPal option during checkout, and you will be redirected to the PayPal website to complete the payment securely.
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Apple Pay: If you're using an Apple device, you can take advantage of the convenience of Apple Pay. Simply choose the Apple Pay option at checkout, and authorize the payment using Face ID, Touch ID, or your device's passcode.
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Google Pay: For those who prefer Google Pay, we offer this convenient and secure payment method as well. Select Google Pay during checkout, and complete your payment quickly and safely using your saved payment information.
Please note that the availability of payment methods may vary depending on your location and the specific requirements of each payment provider. Rest assured, we prioritize the security of your payment information and utilize encryption and industry-standard security measures to protect your data.
If you have any further questions or encounter any issues while making a payment, please don't hesitate to contact us. We're here to assist you and ensure a seamless shopping experience.
Can I cancel or modify my order after it has been placed?
We understand that sometimes you may need to cancel or modify your order after it has been placed. At Noftprntz, we allow order cancellations within 3 hours of the order being placed. If you need to cancel your order, please contact us as soon as possible within this timeframe. We kindly ask that you provide your order details, such as the order number and the items you wish to cancel or modify. Our team will do their best to accommodate your request. However, please note that once the 3 hour window has passed, we may not be able to cancel or modify your order as it would likely have already been processed. We appreciate your understanding in this matter and strive to provide the best customer service experience possible. If you have any further questions or concerns, please don't hesitate to contact us.
What are your sizing guidelines? How do I determine the right size for me?
At Noftprntz, we understand that finding the right size is crucial when purchasing clothing online. To ensure an accurate fit, we provide detailed sizing information within the product description for each item. You can find the specific measurements, such as chest, waist, hips, and length, to help you determine the appropriate size for your body type. We recommend referring to these measurements rather than relying solely on general size labels, as sizing can vary between different garments and brands. If you have any further questions about sizing or need assistance in choosing the right size, our friendly customer support team is always ready to assist you.
Are there any specific care instructions for your clothing items?
We strive to ensure that our customers have all the necessary information to properly care for our clothing items. For each product, you can find detailed care instructions within the product description on our website. Additionally, we include a product care tag on every item you purchase, which provides specific guidelines on how to clean, wash, and maintain the garment.
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We understand that different materials and designs may require different care methods, so we make sure to provide accurate and easy-to-follow instructions. Following these care instructions will help prolong the lifespan of your clothing and maintain its quality.
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If you have any further questions regarding the care instructions for a specific item, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure that you have a positive experience with our products.
What is your privacy policy? How do you handle customer data?
At Noftprntz, your privacy is our priority. We are committed to protecting your personal information and handling it with care. Our Privacy Policy outlines how we collect, use, and safeguard your data. We use your information to process orders, improve our services, and communicate with you. We do not sell or share your personal information with third parties except as necessary to fulfill your order. For full details, please visit our Privacy Policy. If you have any questions, feel free to contact our customer service team at contact@nfplifestyle.com.